Privacy Policy

PRIVACY POLICY

Effective as of May 16, 2025

Introduction

United Way of Greater Austin (“United Way,” “we,” “our,” or “us”) respects the privacy of your information. This Privacy Policy is designed to assist you in understanding how we collect, use, share, and safeguard your information. This Privacy Policy applies to individuals who access      this website (“Site”), any of our online services, or, where required, other United Way services where your information is collected (collectively, “Services”).

From time to time, we may change this Privacy Policy. If we do, we will post an amended version on this webpage. Please review this Privacy Policy periodically.

This Privacy Policy covers the following topics:

  1. Personal Data We Collect
  2. How We Use Your Personal Data
  3. How We Share Your Personal Data
  4. Cookies and Other Tracking Technologies
  5. “Do Not Track” Signals
  6. Security
  7. Third Party Links
  8. Children’s Privacy
  9. Notice Regarding Health and Educational Information
  10. Notice to California Residents
  11. How to Contact Us

Personal Data We Collect

We collect personal data from you through your use of the Site and Services. Personal data is information that is linked or reasonably linkable to an identified or identifiable individual. We collect the following types of personal data:

Personal Data You Provide 

We may collect the following personal data that you voluntarily provide to us:

  • ConnectATX.
    • Registration. When you register for a ConnectATX account, you may provide your zip code, name, email address, username, password, telephone number, or other information provided by registering with your Google account. ConnectATX is powered by FindHelp. FindHelp may collect, record, and store the information you provide when utilizing ConnectATX. Please review FindHelp’s privacy policy here.
    • Sign In. When you sign in to ConnectATX, you may provide us with your name, email address, username, password, telephone number, or other information provided by logging in with your Google account.
    • Contact, Log a Referral, or Share. When you choose to contact a third party program, log a referral for, or share the third party program with another person through our Site, you may provide us with your or the other person’s name, email address, telephone number, preferred language, and any additional information you choose to provide.
    • Notes & Suggestions. When you choose to make a note or provide us with a suggestion, you may provide us with any information you choose to provide.
  • Sign Up to be an Advocate. If you sign up to be an advocate, you will provide us with your email, name, organizational affiliation, physical address, and any other information you choose to provide.
  • Sign Up for News and Information. If you sign up to receive news and information from us via email, you may provide us with your name and email address. To unsubscribe from these emails, please click the unsubscribe link included in the emails. Please review Mailchimp’s privacy policy here.
  • Careers. When you choose to look for careers with us, you may provide your name, alias, gender, race, ethnicity, veteran status, disability status, sexual orientation, email address, telephone number, physical address, employment history, educational history, and any other information you choose to provide in your resume, cover letter, or written responses to us. Our careers system is provided by Paylocity. Paylocity may collect, record, and store the information you provide when applying for a position with us. Please review Paylocity’s privacy policy here.
  • Donate. If you choose to donate to us, you may provide your name, email address, physical address, telephone number, date of birth, place of work, gender, banking information, credit or debit card information, or PayPal information, and any other information you choose to provide in a comment. Our payment system is provided by Goodworld. Goodworld may collect, record, and store the information you provide when donating. Please review Goodworld’s privacy policy here.
  • Purchases. If you choose to donate to us by making a purchase, you may provide us with your name, email address, physical address, telephone number, banking information, credit or debit card information, and other information you may need to provide specific to your purchase. Our payment system provider or the affiliate or partner through which we are making the purchase may collect, record, and store the information you provide when making the purchase. Please review Goodworld’s privacy policy here.
  • Join Early Matters. If you choose to join Early Matters Greater Austin, you will provide us with your name, email address, and any additional information you choose to provide.
  • Contact Us. If you choose to contact us, you may provide us with your name, email address, and any additional information you choose to provide.
  • Volunteer Account Registration. If you choose to register for a volunteer account, you may provide us with your name, date of birth, physical address, telephone number, employer’s name, email address, password, or information provided by registering with your Google or Apple account.
  • Volunteer Account Sign in. If you sign in to your volunteer account, you may provide us with your email address, password, or information provided by logging in with your Google or Apple account.
  • Volunteer Sign Up. If you sign up to volunteer with us, you may provide us with your name, email address, telephone number, and any additional information you choose to provide.

Information as You Navigate Our Site

We automatically collect certain personal data through your use of the Site and Services, such as the following:

  • Usage Information. For example, pages on the Site you access, the frequency of access, and what you click on while on the Site.
  • Device Information. For example, hardware model, operating system, application version number, and browser.
  • Mobile Device Information. Aggregated information about whether the Site is accessed via a mobile device or tablet, the device type, and the carrier.
  • Location Information. Location information from Site visitors on a city-regional basis.

For more information on our cookie usage, see our “Cookies and Other Tracking Technologies” section below.

Personal Data About You Received from Other Sources 

In some cases, we may receive some personal data about you from other sources. This may include government entities, advertising networks, data brokers, operating systems and platforms, mailing list providers, social networks, advertising  and marketing partners, non-profit partners, school districts, and childcare centers.

How We Use Your Personal Data

In addition to the purposes stated above, we may use all the personal data we collect in accordance with applicable law, such as to:

  • Process your account registration;
  • Process and fulfill your requests;
  • Review your job application and conduct background checks;
  • Email you updates and blog posts;
  • Contact you regarding products and services that we feel may be of interest to you;
  • Communicate with you about our Site or Services or to inform you of any changes to our Site or Services;
  • Provide support;
  • Maintain and improve our Site and Services;
  • Investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of our terms of use;
  • Defend our legal rights and the rights of others;
  • Fulfill any other purposes for which you provide it;
  • For any purpose that is reasonably necessary to or compatible with the original purpose for which we collected the personal data as disclosed to you; and
  • Comply with applicable law.

How We Share Your Personal Data

We may share the personal data that we collect about you in the following ways:

  • To facilitate the provision of services to those enrolled in our programming and help inform community solutions for system improvements;
  • With service providers who perform data or Site-related services on our behalf (e.g., email, hosting, maintenance, backup, analysis, etc.). Any such service providers will be under an obligation to us to maintain the confidentiality of your personal data;
  • To service providers to prepare, deploy, and analyze advertising content;
  • In connection with any legal proceedings or prospective legal proceedings;
  • To establish, exercise, or defend our or a third party’s legal rights, including providing information to others for the purposes of fraud prevention;
  • With any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal data where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal data;
  • With any other person or entity as part of any business or asset sale, equity transaction, merger, acquisition, bankruptcy, liquidation, or similar proceeding, or in preparation for any of these events;
  • With any other person or entity where you request or consent to the disclosure; and
  • For any other purpose disclosed by us when you provide the personal data or for any other purpose we deem necessary, including to protect the health or safety of others.

Cookies and Other Tracking Technologies

How We Use Cookies

Like many other companies, we use cookies and other tracking technologies (such as pixels and web beacons) (collectively, “Cookies”). “Cookies” are small files of information that are stored by your web browser software on your computer hard drive, mobile, or other devices (e.g., smartphones or tablets).

We use Cookies to:

  • Estimate audience size and usage patterns;
  • Understand and save your preferences for future visits, allowing us to customize the Site and Services to your individual needs;
  • Advertise new content and services that relate to your interests;
  • Keep track of advertisements and search engine results;
  • Compile aggregate data about site traffic and site interactions to resolve issues and offer better site experiences and tools in the future; and
  • Recognize when you return to the Site.

We set some Cookies ourselves, and others are set by other entities. We use Cookies set by other entities to provide us with useful information to help us improve our Site and Services, to conduct advertising, and to analyze the effectiveness of advertising. For example, we use Cookies from Google, Facebook, and other similar companies.

How You Can Opt-Out of Cookies

Browser Settings

Cookies can be blocked by changing your Internet browser settings to refuse all or some Cookies. If you choose to block all Cookies (including essential Cookies) you may not be able to access all or parts of the Site.

You can find out more about Cookies and how to manage them by visiting www.AboutCookies.org or www.allaboutcookies.org.

Platform Controls 

You can opt out of Cookies set by specific entities by following the instructions found at these links:

Advertising Industry Resources 

You can understand which entities have currently enabled Cookies for your browser or mobile device and how to opt-out of some of those Cookies by accessing the Network Advertising Initiative’s website or the Digital Advertising Alliance’s website. For more information on mobile specific opt-out choices, visit the Network Advertising Initiative’s Mobile Choices website.

Please note that these opt-out mechanisms are specific to the device or browser on which they are exercised. Therefore, you will need to opt out on every browser and device that you use.

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses Cookies or other tracking technologies to help us analyze how users interact with the Site and Services, compile reports on their activity, and provide other services related to their activity and usage.  The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies.  To learn more about Google’s partner services and to learn how to opt-out of tracking of analytics by Google, click here.

Google reCAPTCHA

We use Google reCAPTCHA, a free service provided by Google, Inc., to protect our Site from spam and abuse. Google reCAPTCHA uses advanced risk analysis techniques to decipher humans and bots. Google reCAPTCHA works differently depending on what version is deployed. For example, you may be asked to check a box indicating that you are not a robot or Google reCAPTCHA may detect abusive traffic without user interaction. Google reCAPTCHA works by transmitting certain types of information to Google, such as the referrer URL, IP address, visitor behavior, operating system information, browser and length of the visit, cookies, and mouse movements. Your use of Google reCAPTCHA is subject to Google’s Privacy Policy and Terms of Use. More information as to Google reCAPTCHA and how it works is available here.

Crazy Egg

We use Crazy Egg to obtain anonymous data about how visitors interact with us. The data Crazy Egg collects includes information about how visitors navigate around a web page and the most commonly clicked links on a specific web page. Crazy Egg’s privacy policy is available here. Click here for Crazy Egg’s opt-out feature.

“Do Not Track” Signals

Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, the Site does not currently interpret, respond to, or alter its practices when it receives “Do Not Track” signals.

Security

We maintain commercially reasonable security measures to protect the personal data we collect and store from loss, misuse, destruction, or unauthorized access. However, no security measure or modality of data transmission over the Internet is 100% secure. Although we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

Third Party Links

The Site and Services may contain links that will let you leave the Site and Services and access another website. Linked websites are not under our control. We accept no responsibility or liability for these other websites.

Children’s Privacy

Some of our Services are designed for users of all ages, and some of our Services may involve the collection of children’s personal data, including children under the age of 13. We also may receive personal data about your child from other sources such as their school, care center, or other care provider. As a nonprofit entity, we are not subject to the Children’s Online Privacy Protection Act (COPPA). However, we recognize the need to provide additional protections with respect to children’s personal data, including: notifying parents or legal guardians about our information practices with regard to children, including the types of personal data we collect, how we use it, and whether and with whom we may share that information; limiting the collection of personal data from children to no more than is reasonably necessary to provide our Services; and giving parents or legal guardians the ability to request access to personal data we have collected from their children and the ability to request that the personal data be changed or deleted.

To make a request regarding your child’s personal data, please contact us using the “How to Contact Us” method provided below.

Notice Regarding Health and Educational Information

The personal data we receive or obtain through your use of the Site and Services may be subject to different state and federal privacy laws, including the Family Educational Rights and Privacy Act of 1974 (“FERPA”) or the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (“HIPAA”).

Where we collect, create, maintain, use or disclose Protected Health Information (“PHI”) subject to HIPAA, we may be subject to certain agreements, including with health plans (“plan”) and health care providers (“provider”). In those cases, our collection, creation, maintenance, use and disclosure of PHI will be in accordance with such agreements and your plan or provider’s Notice of Privacy Practices, where applicable. For official notices concerning, or for more information or questions about, the use and disclosure of your PHI, please refer to your plan or provider’s Notice of Privacy Practices, as applicable.

Notice to California Residents

We do not disclose personal information obtained through our Site or Services to third-parties for their direct marketing purposes. Accordingly, we have no obligations under California Civil Code § 1798.83.

How to Contact Us

To contact us for questions or concerns about our privacy policies or practices, please contact us.