National 2-1-1 Day, celebrated on February 11, recognizes the more than 200 2-1-1 helplines located across the country. For over 20 years, United Way for Greater Austin’s 2-1-1 helpline has connected thousands of Central Texans to local, statewide, and national resources for housing, food, health, child care, education, employment, transportation, counseling, disaster information, and more. This week, we’re celebrating 2-1-1 Day by recognizing our incredible Navigation Specialists, who power this service and work around the clock to answer the call for members of our community. Just last year, our Navigation Specialists answered 254,387 requests for help in our region–that’s one call every two minutes. Chandler Foster is one of the 2-1-1 team members helping our neighbors navigate the complex system of health and human services in Central Texas. “I do this work because I have been on the other side of needing assistance just to make it day by day,” Chandler said. “I know how much the information we provide can change lives. I am living proof.” Read more about why and how Chandler advances our mission to fight poverty with each and every call. What brought you to United Way, and how long have you been on the team? I recently moved to Texas from Louisiana, where United Way was a major team player in some of the advocating I did for poverty and victims of domestic abuse. I knew that when I arrived in Texas, I wanted to continue to work with a dedicated and like-minded team. So […]
Read MoreFree December gift programs in Greater Austin
Every December, United Way for Greater Austin’s Navigation Center sees a spike in calls from people looking for help for the holidays. To help Central Texans find these resources, we’ve created a calendar of free December gift programs and meals happening throughout the month. This year’s events range from toy giveaways to Christmas parties, gift deliveries, free coats and books, meal baskets, and more. Most gift programs require registration to participate–be sure to check each program’s eligibility requirements. View the calendar in Spanish For more than 25 years, United Way for Greater Austin’s Navigation Center has helped people navigate the complex system of health and human services in Central Texas. Anyone can contact the Navigation Center by dialing 2-1-1. Know someone looking for assistance? Tell them to give us a call to get connected to resources in our community.
Read MoreFree Thanksgiving meals and gift programs in Greater Austin
Each year, United Way for Greater Austin’s Navigation Center sees a spike in calls during November and December, many from people looking for a warm meal for the holidays. To help Central Texans find these resources, we’ve created a calendar of free Thanksgiving meals happening throughout the month. This year’s events range from in-person Thanksgiving meals, to meal deliveries, drive-thru meal options, meal kits, and more. Several organizations are also offering free toys, books, and gifts for kids. Some December gift programs have application deadlines in November–be sure to read each program’s eligibility requirements, as several events require registration to participate. View the calendar in Spanish For more than 25 years, United Way for Greater Austin’s Navigation Center has helped people navigate the complex system of health and human services in Central Texas. Anyone can contact the Navigation Center by dialing 2-1-1. Know someone looking for assistance? Tell them to give us a call to get connected to resources in our community.
Read MoreUnited Way for Greater Austin and Children’s Optimal Health have merged!
United Way for Greater Austin and Children’s Optimal Health (COH) have joined forces and merged! Access COH Maps and Data here Through this merger, we are streamlining our business and operational infrastructure to more efficiently serve the Greater Austin community. This will allow us to focus more on research and evaluation, and ultimately increase our impact as a data-driven organization. Both organizations share a commitment to diversity, equity, and inclusion, and the necessary restructuring of power to ensure that the voices of those with lived experience guide our work. Together, we can do more. This merger will support Model Community, a structured collaborative building a more effective, person-centered system of health, education, and social services. The goal of Model Community is that everyone in our community has the opportunity to be healthy and thrive, organizations can more effectively serve clients, and the community achieves equitable health and wellness outcomes. COH team members will be supporting the development of a cross-sector community information exchange (CIE), a crucial part of Model Community, allowing our community to shift to more proactive, holistic, and person-centered care. COH Board member Dr. Anjum Khurshid, formerly with Dell Medical School and currently with Harvard Medical School, has joined the United Way Board. The COH Board included local leaders across our health, education, and social services sectors. These partners will continue to provide guidance to United Way as the CIE Community Advisory Board. Since the onset of COVID-19, COH has been creating monthly community needs reports and maps with […]
Read MoreMeet Susan: 2-1-1 Navigation Specialist and community champion
National 2-1-1 Day, celebrated on February 11, recognizes the more than 200 2-1-1 helplines located across the country. For the past 20 years, United Way for Greater Austin’s 2-1-1 helpline has connected thousands of Central Texans to local, statewide, and national resources such as housing, food, health, child care, education, employment, transportation, counseling, disaster information, and more. This year, we are celebrating 2-1-1 Day by recognizing our compassionate Navigation Specialists, who power this service and work around the clock to answer the call for members of our community. Just last year, our 2-1-1 Navigation Specialists answered 157,514 calls for help in our region. One of these specialists is Susan Martinez. She began working at United Way last year because she believes everyone in our community deserves to have their basic needs met. “There’s a real disparity in wealth here that’s getting bigger and bigger,” Susan said. “We all have to do what we can to close that gap. I feel like it’s our duty as humans to help out and do our part, however small that may be.” Read more about why and how Susan answers the call day in, day out to support fellow Texans – and how each and every call advances our mission to fight poverty. What brought you to United Way? I’ve always been involved in some sort of volunteer work in nonprofits since my 20’s. I liked that the mission of United Way is to end poverty because it’s such a huge problem all over […]
Read MoreFree December holiday meals and events in Greater Austin
Every holiday season, United Way’s Navigation Center helps local families access free or low-cost meals and holiday events across the Greater Austin area. To make it easy for community members to find these seasonal events, we’ve compiled a calendar of meals and celebrations happening throughout the month of December. From drive-thru light trails and gift giveaways for kids, to holiday festivities with Santa Claus, each event is open to the public. Check it out below! Know someone looking for assistance with food, transportation, housing, or other resources? Tell them to give us a call at 2-1-1 to get connected to help in our community. 2-1-1 is free and available 24/7.
Read MoreTen Free Thanksgiving Meals in Greater Austin
Each year, United Way’s Navigation Center sees a spike in calls during November and December, many from people looking for a warm meal for the holidays. To help our Central Texas community find these resources, we’ve created a calendar of free Thanksgiving meal distributions happening throughout the month. These meals are open to the public on a first come, first serve basis. This year’s events include dine-in and drive-thru Thanksgiving meals, packaged food distributions to help people prepare a Thanksgiving meal at home, and more. For more than 25 years, United Way for Greater Austin’s Navigation Center has helped people navigate the complex system of health and human services in Central Texas. Anyone can contact the Navigation Center by dialing 2-1-1. Know someone looking for assistance? Tell them to give us a call to get connected to resources in our community.
Read MoreIt’s 2/11: Celebrate 2-1-1 front line heroes with us!
When COVID-19 hit Central Texas, the team here at United Way responded quickly. Almost a year later, our 2-1-1 team is still responding to increased calls for questions and help around COVID-19, and help in general. (At times in the first few months of the pandemic, our call volume was 10x the average.) The Governor has said that 2-1-1 is THE place to go for information on COVID-19. Now more than ever, people need to know where to go for food, information on testing, health services, and so many other needs. Our 2-1-1 team is working around the clock to make sure callers seeking help are connected to accurate and up-to-date information. We know the whole community is thankful for our 2-1-1 front line heroes, and we couldn’t be happier to celebrate our team this 2-1-1 Day. Meet Stephanie Lyon, Statewide Community Information Coordinator, and learn all about the importance of 2-1-1. Want to know more about Stephanie? What brought you to United Way ATX? I came to United Way in the very beginning of September 2020, as a contract worker. I had been searching for meaningful, challenging, community-related social services work in the nonprofit sector for a few months. Due to being in the middle of a global pandemic and tough job market, I was incredibly fortunate to be contacted by a recruiter. I went through the interview process, and was grateful to land the position of 2-1-1 Navigation Specialist. How long have you been working with the Nav […]
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