NPR did a great story on 2-1-1 in Los Angeles, highlighting the work they do and challenges they face.
2-1-1 Texas is run here by United Way Capital Area. It’s one of the ways we provide an essential service every day to Central Texans. Connecting people in need to the services available to them. It’s quick and it’s a free call. Calls for help here have increased by 17% over last year, so more and more of our neighbors cannot make ends meet. We need your help more than ever.
and more about 2-1-1 Texas here.